This page explains how to reach us about this Mr Green Ireland guide — the content, accuracy of information, or anything else related to the site itself. We are an independent review resource and not the Mr Green support team, so account issues, deposits, withdrawals and bonus claims need to go through Mr Green's own official channels rather than through us.
Contact us about this Mr Green guide, corrections or coverage suggestions.
We never request passwords, card details or identity documents by email.
Account and payment matters belong with Mr Green’s official support team.
Email Support
The best way to reach us is by email at [email protected]. We read every message and try to reply within a few working days, though response times can vary depending on volume. This inbox is for questions about the guide itself — corrections, feedback, partnership enquiries or general questions about how we review Mr Green.
For a missing Mr Green bonus or code issue, use the official account support so it can view the relevant account details.
Before You Write to Us
To help us answer quickly, please include a clear subject line describing what your message is about, along with any relevant details such as the page you are referring to or the specific information you think needs updating. If your question is actually about your Mr Green account — for example a login problem, a pending withdrawal, or a bonus that has not been credited — please contact Mr Green directly through the official site rather than through us, since we have no access to player accounts, balances or transaction history.
Common Topics and Where They Belong
Login and password issues, deposit and withdrawal questions, KYC document requests and bonus terms should always go to Mr Green's own customer support, usually reachable through live chat or the help centre on their website. Questions about limits, time-outs or self-exclusion should also be handled directly through the operator's Green Gaming tools or support team, since decisions like these need to be actioned on the real account. Our team can point general visitors toward the right resources, but we cannot make account changes on anyone's behalf.
If you would rather ask us a general question first — for instance, whether a particular game type is typically offered, or how a certain payment method tends to work — feel free to email us and we will do our best to point you in the right direction based on publicly available information.
Response Times
We aim to acknowledge messages within a few working days, but this is a guide run on a modest scale rather than a 24/7 support desk, so please be patient if a reply takes a little longer during busy periods. Urgent account matters — a locked login, a stuck withdrawal, or anything involving real money on your Mr Green balance — should never wait on a reply from us; go straight to Mr Green's live chat or official support instead, since they are the only ones able to look into your account directly.
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Any details you send us by email are handled in line with our Privacy Policy. We do not share contact form messages with third parties beyond what is needed to answer your query, and we never ask for passwords, card numbers or identity documents through this contact channel.
Use official Mr Green channels for any account-level request.